FREE SHIPPING ON ORDERS OVER $75 • PRINTED TO ORDER IN CANADA •

FAQs

Here you’ll find answers to the most common questions about shopping on our site, shipping, returns, and more. If you have a question that’s not answered here, please don’t hesitate to contact us.

Orders and Payments

Which payment methods do you accept?

The payment methods we accept are shown at checkout.

How much do your tees cost?

We offer two tees, both in sizes S–3XL. Our Premium tee (Bella+Canvas 3001) is $29.99 CAD for S–XL and $34.99 CAD for 2XL–3XL. Our Classic tee (Gildan 5000) is $25.99 CAD for S–XL and $30.99 CAD for 2XL–3XL. All prices are in Canadian dollars.

Do you charge sales tax?

We don’t currently charge sales tax. The full total is shown at checkout before you pay.

Shipping and Delivery

Where do you ship?

We currently ship within Canada only.

How much is shipping?

Shipping is free on orders over $75 CAD. For smaller orders, shipping is calculated at checkout from your address and order, so you’ll see the exact cost before you pay.

How long will my order take?

Every tee is printed to order by our fulfilment partner, Printful, in Mississauga, Ontario. Production usually takes 2–5 business days, and then your order ships. Delivery time depends on your province and the carrier. You’ll see the estimated delivery time at checkout.

How can I track my order?

As soon as your order ships, we’ll email you a tracking number. You can also check its progress on our order tracking page.

Returns and Refunds

Can I return or exchange my tee?

Because every item is made to order, we can’t accept returns or exchanges for change of mind or for ordering the wrong size or colour. Please choose your size carefully before you order.

What if my order arrives damaged, defective or misprinted?

If your order arrives damaged, defective or misprinted, or you receive the wrong item, we’ll reprint it or refund it at no cost to you. There’s no need to send it back. Please contact us within 30 days of delivery with your order number and a clear photo of the issue.

See our full Shipping & Returns policy for details.

Product Information

What are your tees made of?

All of our tees are unisex. The Premium tee is the Bella+Canvas 3001, a soft, lightweight tee made from 100% combed ring-spun cotton (heather colours are a cotton/poly blend). The Classic tee is the Gildan 5000, a heavier, everyday 100% cotton tee (some heather colours are a cotton/poly blend).

Are all colours available in both tees?

Not quite. A few colour and size combinations are only available in the Premium tee. The options you can choose on each product page are the ones we can make for you.

How do your tees fit?

All of our tees are unisex with a classic, relaxed fit. Check the size guide on each product page before you order.

Account Information

Do I need an account to order?

You can sign in or create an account on our Login / Register page. If you have questions about your account, please contact us.

Promotions and Discounts

Do you offer free shipping?

Yes. Shipping is free on Canadian orders over $75 CAD.

How can I hear about new designs and offers?

Join our mailing list using the newsletter sign-up form on our site.

Still have a question? We’re happy to help. Please reach us through our contact page.

Contact Us

Have a question about your order, sizing or a design? Send us a message. We read every one and will get back to you as soon as we can.

    @cloverloop_ca

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